Terms and Conditions

  1. A contract for services is formed between Stefani Bertoncini, Katherine Winny (together, the “Event Hosts”) once you receive written confirmation of your booking for the Transform Retreat on 26-27 January 2018 (the “Event”) from the Event Hosts. This contract is subject to the below terms and conditions (“Conditions”) which you will be deemed to have read and fully understand. These Conditions can be varied by the Event Hosts upon written notification to you. 

  2. To secure your place you must make payment in full using the payment details provided to you. It shall be your responsibility to ensure that the payment is made correctly and the Event Hosts will have no responsibility should your funds not be received. Until your payment is received in cleared funds and in full, your place will not be confirmed and may be reallocated to another individual. In the event you part pay but do not pay in full, any part payment may be retained by the Event Hosts if full payment is not received. 

  3. You shall be responsible for your own transport to and from the retreat and this shall not be included as part of the retreat fee. You should note that a normal vehicle will get you within walking distance of the Glamping site, but you will need to walk a short distance to the site. You should be able to drive right up to the Glamping Site with a 4x4 vehicle. The Event will start promptly at the time stated and it is your responsibility to ensure you arrive on time. 

  4. You are responsible for your own personal medical requirements, clothing and footwear during the Event. The Event will include physical activities and will take place in an outdoor environment. You are responsible for ensuring you have appropriate medical insurance in place throughout the Event and are properly equipped for the Event. You should notify the Event Hosts of any medical conditions or injuries prior to the Event. Any failure to do so may result in the Event Hosts terminating this contract without refund, or asking you to refrain from participating in certain aspects of the Event. 

  5. The Event Hosts may change the particulars of the Event before the Event date, but such changes will include activities similar to those advertised. In the event of any major changes, the Event Hosts will notify you of these before. The Event Hosts will not be obliged to issue any refund for such changes. 

  6. If you wish to cancel the contract you must advise the Event Hosts as soon as possible in writing. The following cancellation charges will apply: 

  • Less than seven (7) days before the Event: 100% of the fee.

  • Between seven (7) and fourteen (14) days before the Event: 50% of the fee.

  • Over fourteen (14) days: 25% of the fee. 

  1. If circumstances come up outside of the Event Hosts control, (including adverse weather conditions) the Event Hosts may have to cancel or postpone the Event. The Event Hosts will offer an alternative event, or to the extent possible a full refund for the Event. In the event that non-refundable deposits have been paid by the Event Hosts that are not refunded, the cost of these will be apportioned between all attendees and such amount will not be refundable to you. The Event Hosts will endeavour to refund you as much as possible

  1. Accommodation will be provided in canvas tents shared between four and six people, with cosy individual beds. Should you require individual or smaller group tents, please inform the Event Hosts who will do their best to cater for this, but note that there may be additional fees for doing so. The accommodation will be provided by a third party supplier, Arabian Glamping and the Event Hosts shall have no liability whatsoever for any injury, damages or losses caused by the accommodation facilities provided. 

  2. You understand that you are taking part in physical activity in an outdoor environment and there may be a risk of injury or even death. The Event Hosts shall have no liability whatsoever in respect of any injury, damages or losses sustained by you, your vehicle or your personal belongings during the Event or at the site of the Event. 

  3. You must refrain from any illegal act or any conduct which may cause offence or cause danger or damage to yourself, any other person, or property. If the Event Hosts become aware of any such action they may require you to leave the Event immediately without refund and will have no liability towards you under such circumstances.

  4. All food provided at the Event will be supplied by an external caterer who has been chosen by the Event Hosts to cater the Event.  Food will include two lunches, one evening meal, one breakfast and snacks. Any special dietary requirements must be notified to the Event Hosts prior to the Event and the Event Hosts will do their best to ensure these are catered for. The Event Hosts accept no responsibility for the quality or quantity of the food and shall have no liability in respect of the food provided whatsoever.  

  5. You agree to the terms and conditions above and agree to release and discharge fully the Event Hosts from any liability in respect of your participation in the Event to the maximum extent permitted by applicable laws. 

  6. You may assign this contract to another individual, upon prior notification to the Event Hosts. The Event Host may assign this contract to any third party. 

  7. The Event Hosts reserve the right to take pictures and recordings of you during the Event and you accept that all rights whatsoever arising from these will be solely owned by the Event Hosts or either of them. You accept and agree that any pictures and recordings may be used by the Event Hosts at their absolute discretion in any manner, including on their websites, promotional material, social media and advertisements. If you do not wish any pictures or recordings to be used in such a manner please inform the Event Hosts prior to the Event. 

  8. Any personal information or data submitted to the Event Hosts will be kept strictly confidential, unless required to be disclosed under applicable laws. Any or all of the data collected may be required by the Event Hosts from time to time in order to provide you with the best possible service & experience during and after the Event. Specifically data may be used by us for the following;

  1. Internal record keeping.

  2. To help to improve the Event Host’s products & services.

  3. To transmit via e-mail details of the Event Host’s products & services which may be of interest to you.

  4. Contact for market research purposes, which can include e-mail, telephone, or social media.